Privacy.

Project inquiries

This notice applies to TERNEXIS LLC, which operates under the TERNEXIS brand. Our contact links open your email application. We receive only the contact details and project information you choose to send. Opening a link does not send a message.

We use inquiry information to understand your project, respond, prepare a proposal and arrange work if you choose to proceed. We do not sell inquiry information. Please do not include passwords, payment-card details or other sensitive information in an initial inquiry.

Email inquiries are handled through our business inbox. The email provider may process information under its own privacy and security terms.

Interactive demonstrations

Project demonstrations use fictional equipment and illustrative instructions. Equipment Guide saves your progress in this browser. We count broad guide interactions, such as selecting a part or opening a step, but do not collect your saved completion list.

Website analytics

We use a private visitor report to understand referral sources, pages and sections viewed, broad device and browser categories, approximate location when available, equipment-guide interactions and contact-link clicks. An email-link click does not tell us whether you sent a message.

A random identifier in session storage groups activity within a browser tab. It resets after 30 minutes of inactivity or when that browser session ends. We measure active viewing time while the page is visible, pausing after a minute without interaction. We do not collect names, email contents, form entries, keystrokes, precise coordinates or session recordings. We do not store IP addresses in this report.

Cloudflare processes network requests and may provide an approximate country, region and city based on the connection. VPNs and mobile networks can make these estimates inaccurate. Reports cover up to 90 days. Older visitor events are removed when new page views arrive. The report is restricted to the site owner.

Cloudflare Web Analytics also provides aggregate traffic and performance measurements. It does not use analytics cookies or browser storage. Network security services may use separate security cookies. Read about Cloudflare's analytics data handling.

We respect Global Privacy Control and Do Not Track for these analytics. You can also exclude this browser from website analytics. That choice is stored in local storage, takes effect on the next page load and must be set separately in each browser. Clearing website data resets the choice.

Retention and requests

We keep inquiry details only as reasonably needed to respond, provide requested services, maintain business records or meet legal obligations. You may ask what information we hold about your request, or ask for deletion when no retention obligation applies.